SMART Workforce Solutions for the NHS empowering the workforce to meet the QIPP agenda

Efficient service delivery across an entire Trust

Mental Health Trusts share with Acute Trusts the need to ensure the correct level of clinical cover in the ward environment.

However, unlike typical Acute Trusts in England, Mental Health Trusts have significant employee numbers working in the community, sometimes at remote locations. The need to monitor remote workers, and minimise risk inherent in working alone, means that extensions to a system appropriate for the Acute sector are needed.

The Challenge

  • Remove traditional manual processes for recording work hours and rostering staff that are laborious, fragmented and costly, including remote workers
  • Ensure effective management and utilisation of staff skills
  • Provide visibility of staff operations across multiple specialisms and sites
  • Exceed service levels throughout the trust
  • Comply with 'Agenda-for-Change' terms and conditions
  • Achieve ‘Improving Working Lives’ standards for staff
  • Provide an alert system for staff working alone

The SMART Solution

  • Fully integrated Workforce Planning solution
  • Comprehensive electronic Time and Attendance utilising Biometric Technology for ward based staff and other methods for community and remote workers
  • Accurate collection of attendance and overtime data, feeding directly to ESR and other HR & Payroll applications
  • Controlled management of overtime and agency staff

The Benefits

  • Up to 5% reduction in gross labour costs
  • Reduced risk for remote workers
  • Improving working lives for staff and reduced staff turnover
  • Cost efficiencies saving in excess of 5%
  • Reduced absenteeism
  • Compliance with Working Time Regulations and local terms and conditions
  • Reduced payroll errors and administration costs

For further information please contact SMART

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